Returns & Exchanges

At Buoy, we want you to love your new style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make the process as seamless as possible so you can find your perfect fit without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be sent to your email for you to print at home.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging, attach the prepaid label, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.